Shipping policy
Last Updated: Jan 2024
Thank you for visiting and shopping at [Store Name]. Below are the terms and conditions that constitute our Shipping Policy.
Shipping Destinations
We currently ship to the United States, Europe, Canada, and Spain.
Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on the destination and shipping method selected at checkout.
- United States: Delivery time, 3-7 business days
- Europe: Delivery time, 3-7 business days
- Canada: Delivery time, 3-7 business days
- Spain: Delivery time, 3-7 business days
Please note that delivery delays can occasionally occur due to factors beyond our control, such as customs processing or carrier delays.
Shipping Methods
We offer a range of shipping options to meet your needs. The available shipping methods will be displayed at checkout.
Customs, Duties, and Taxes
[Store Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Lost or Damaged Shipments
[Store Name] is not liable for any products lost or damaged during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Shipping Restrictions
We currently do not ship to P.O. Boxes, APO/FPO addresses, or certain remote locations. If you are unsure if we can ship to your location, please contact us before placing an order.
Contact Us
If you have any questions regarding our Shipping Policy, please contact us at wecare@victoriabarcelona.com.